FAQs
Do you ship internationally?
YES, we do ship internationally! Please note that all possible further customs and duty fees are the customer's responsibility to pay. These may vary by country.
Do you offer wholesale?
YES, we do offer wholesale! Please email me at: wishingnotes@hotmail.com
What is your return policy?
Unfortunately, at this time, we do not offer returns for refund due to safety and sanitary precautions.
Can I cancel my order?
We do not offer cancellation once your order has been placed and processed into our system.
The product I wanted to purchase is 'sold out'. What can I do?
Please email me at wishingnotes@hotmail.com to assist on stockist availability.
How do I properly care for my jewellery?
All product descriptions contain information on what type of metal the piece is made of and how to properly care for that type of metal. First, find if the product is gold filled, sterling silver, gold plated or silver plated. Remember: Gold filled and sterling silver based pieces are safe to wear in water. Gold and silver plated based pieces should not be worn in water to prevent discolouration from occurring over time! Please read the description to learn how to care for your product properly!
