FAQs

Do you ship internationally?

YES, we do ship internationally! Please note that all possible further customs and duty fees are the customer's responsibility to pay. These may vary by country.

Do you offer wholesale?

YES, we do offer wholesale! Please email me at: wishingnotes@hotmail.com

What is your return policy?

Unfortunately, at this time, we do not offer returns for refund due to safety and sanitary precautions.

Can I cancel my order?

We do not offer cancellation once your order has been placed and processed into our system. We work very efficiently and quickly to process orders. We are unable to guarantee any cancellations or changes to your order once placed. If you have an incorrect shipping address please reach out to us at wishingnotes@hotmail.com

The product I wanted to purchase is 'sold out'. What can I do?

Please email me at wishingnotes@hotmail.com to assist on stockist availability.

How do I properly care for my jewellery?

All product descriptions contain information on what type of metal the piece is made of and how to properly care for that type of metal. First, find if the product is stainless steel, gold or silver filled, sterling silver, gold plated or silver plated.

Stainless steel : Our stainless steel jewellery is plated with 18k gold through Physical Vapor Deposition (PVD). This durability naturally makes it almost anything proof! They are waterproof, won't tarnish and won't turn green.

Remember: Gold filled and sterling silver filled based pieces are safe to wear in water. Gold and sterling silver plated based pieces should not be worn in water to prevent discolouration or tarnishing from occurring over time.